LEADERSHIP TEAM
Tim Buckley President
Tim Buckley has been in the Worker's Compensation Industry since 2004. He worked in Operations for Optimal Translation & Transportation, where he developed a thorough understanding of the type of customer service required in this industry. He then moved into a Sales & Marketing role where he quickly excelled because of his passion for people. Providing them with great customer service and follow through, quickly became his strong suit. He realized that forming trusting relationships with all of the key players involved in claims management was extremely important. "We are all working together, towards the same goal...a positive outcome, while saving on the overall costs."
Tim has always had a desire to work more in the Case Management space, after working so closely with Case Managers for years. It was a natural transition to start PriMedical, Inc., bringing all of his experience and passion to the table as a new offering. He has led the way in making PriMedical, Inc. a top performing Case Management company and an industry leader. "As big as we grow, we will never sacrifice service and always treat each client individually, to remain focused on their particular needs. Innovation is a key factor in our growth and development. Our valued customers are a part of this innovation. We listen to their needs and act on it!"
Tim has curated a team that is second to none and he is extremely proud of each member. "PriMedical is more than a company, it's a family that works together!" Tim and his team are very selective when it comes to hiring new staff. We look for talent that stands out in a crowd and then highlight those special people within the organization.
On a personal level, Tim loves to travel and take care of his French Bulldog, Chico. Tim has been to over 45 countries and hundreds of cities across the globe. He enjoys the outdoors and connecting with amazing people from all over. He thinks it is one of life's greatest gifts to connect with other humans and share experiences with one another. He looks forward to meeting you!
Adriana Berberich COO
Background: Born and raised in Mexico, a few years after graduating from University, I moved to Chicago, Illinois in the late 90’s. I relocated to Miami, my current residence, in 2007.
What I do at PriMedical: As the COO, an important part of my role is to ensure that our different departments are communicating appropriately and working collectively to fulfill the goals set for each team and ultimately, the goals of the company.
Interesting facts:
- I am a proud soccer mom and spend most of my weekends cheering up at my son’s soccer games.
- In addition to Spanish and English, I also speak Italian and I am learning German, my husband’s native language.
- Before joining PriMedical I worked in diverse industries such as education, hospitality, construction, and interior design, always maintaining high standards of customer service which aligned with PriMedical’s core values.
Jessica Buckley VP of Client Relations
Background: I grew up in upstate NY. Before working at PriMedical, I was employed as a registered radiologic technologist.
What I do at PriMedical: I am currently Vice President of Client Relations. I also manage the administrative Quality Assurance department. I assign all referrals made to PriMedical for case management services and work very closely with our Medical Management department to ensure all files are assigned and handled properly.
Interesting Facts:
- I enjoy watching true crime documentaries.
- I love to travel and experience new people, places, and cuisine.
David Mejia VP of Processing & IT
Background: Born and raised in Colombia, moved to the U.S. in 2004. Currently in Miami, FL.
What I do at PriMedical: I am the VP of Processing & I.T. – In my role I develop processes and procedures that efficiently assist in managing the processing department which is a team of skilled individuals providing high levels of analysis, customer service and accurate data entry activities. My role is also focused on helping PriMedical have a secure footprint in the digital world. I have been with the company since January 2017.
Interesting Facts: Soccer lover, amateur mixologist, car fanatic, tech enthusiast, foodie, passionate cook, proud pet owner.
BUSINESS DEVELOPMENT TEAM
Michelle Morissette Senior VP of Business Development
Personal Background: Born, raised, and still live in Tampa, FL., with my husband of 34 years. I have two children and one grandson.
What do I do at PriMedical: As the Senior Vice President of Business Development, the most important part of my role is our customers and their claimants, to make sure every aspect of their needs are taken care of.
Experience: I have had the privilege to be part of the Worker's Compensation industry for over 19 years. Starting as a Pharmacy Technician, transitioning into sales, and excelling into Vice President of Account Management. I am a people person, as I have always been told. The key to my success and accomplishments is my passion for people and building strong relationships with my customers.
Interesting Facts: I love spending time with my family, taking cruises, and being a full-time mom to my Frenchie “Zoe”.
Natalie Torres VP of Business Development
Background: Born and raised in the Midwest, I’m now a city girl turned, living in the Upper Peninsula of Michigan with my husband, Jessie.
In my life before workers’ compensation, I spent nearly 20 years creating unforgettable experiences in the hospitality industry. Today I’m proud to say that through the experience of becoming the wife of an injured worker, my WHY emerged for the work I do each day.
What I do at PriMedical: As Vice President of Business Development, I am a crusader in supporting all injured workers to say YES on their return-to-work journey.
I remain intentionally rooted in service to workers to encourage their return to good health and meaningful work. I am return-to-work specialist collaborating with brokers, carriers, employers, and third-party administrators to interpret the impact of case management and return-to-work.
Interesting facts: My husband and I live on 15 acres in Michigan. We are amateur farmers of everything from pumpkins, berries, tomatoes, sunflowers, meat chickens, and laying hens.
My husband and I are also both Hatha and Bikram yoga instructors. After six years of personal practice, I was ready to deepen my inquiry with myself while preparing to hold space for others as an instructor. I am guided in life and work by the 10 ethical precepts of yoga outlined in the Yamas and Niyamas and am ready to help others as a guide on their personal inquiry.
Cassie O’Heron VP of Business Development
Background: I bring over 10 years in workers’ compensation and liability claims experience to PriMedical, Inc. After graduating Magna Cum Lauda from Columbia College in 2013, I gained valuable experience in my previous role as a claims examiner. Leveraging this firsthand knowledge, I understand the demands of my client's daily responsibilities and partners with a consultative approach.
I provide experience-based expertise and outstanding customer service for any company I represent.
Interesting facts: While enjoying all the Phoenix area has to offer, I am a true St. Louis native and remain loyal to my hometown sports teams, especially the St. Louis Blues. I enjoy dedicating my spare time to industry networking organizations, such as The Defense Collaborative, and taking care of my two dogs. I also enjoy volunteering and fostering at local
animal shelters.
Aimee Kline VP of Strategic Services
Experience: Born and raised in the sunny state of Florida before embarking on an exciting journey to Southern California in 2014. Her Transition to the West Coast brought new horizons and opportunities into her life.
Aimee Kline is the VP of Strategic Services at PriMedical Inc. leading innovative service development and growth efforts. She collaborates with operations and sales teams to exceed client needs, distinguishing herself as a dynamic leader.
Aimee, with 11+ years in Workers' Comp, is an expert in Medicare Secondary Payer Compliance. She held key roles at major Medicare Compliance firms, demonstrating unwavering dedication to her clients and profession.
Fun facts: Aimee, based in Southern California, lives with her husband, two kids, and rescue dog, Alf. She enjoys exploring SoCal's diverse landscapes, from beaches to mountains and deserts. She has a passion for food, particularly cheese and wine, along with a love for hearty laughter.
MEDICAL MANAGEMENT TEAM
The Medical Management Department is the heart of PriMedical. The team behind this department is responsible for providing: Professional medical review for appropriateness of medical treatment, timely contacts, communication between all parties, and development of case strategies to ensure that each case is moving forward to a positive and timely resolution.
Aviva Gray-Lederman BS, RN, CCM - Clinical Nurse Reviewer
28 years as an RN.
10 Years CCM Certified
Work Experience
Telephonic Case Management -Workers Compensation for 12 years
Orthopedic and Neurosurgical Nurse
Critical Care, Neuro and Cardiac Intensive Care Unit
Pediatric Critical Care
Pediatric Otolaryngology
Business Owner
Current Role with PriMedical
As a Clinical Nurse Reviewer for PriMedical I perform concurrent reviews through the use of acquired knowledge and evidenced based guidelines on open claims to determine if the file is moving forward effectively. The Clinical Nurse Reviewer also identifies strategies that can assist the assigned Nurse Case Managers with achieving a full duty release and Maximum Medical Improvement when possible and Identifies impacts made by the nurse case manager. I Assist with the training of newly hired Clinical Nurse Reviewers
Dorothy Lewis RN, CCM - Clinical Nurse Reviewer
Background:
Born and raised in Flint, Michigan
Attended Michigan State University, and Hurley School of Nursing
RN since 1979
CCM Certified since 2015
Experience:
Veteran Nurse Case Manager with vast experience in Home Health, chart review/patient screening, as well as obstetrical and perinatal nursing.
Specializing in Workers' Compensation Case Management, Telephonic Case Management, Triage, Continual and Coordination of Care while working for a TPA and Carrier.
Interesting Facts:
Gave a presentation on Obstetrical Tocolytic Therapy at the Intravenous Nursing Society National Convention, 1995 and published corresponding article Sept/Oct 1995 issue of the Journal of Intravenous Nursing.
Married to a wonderful husband, and have two adult children, also two mini dashounds that are my office mates.
Love to cook with different spices and try new food, also like to bake chocolate cakes. Love to go to the fields in the spring to pick berries and peaches for jam making every year. Love to stay at quaint Bed and Breakfast Inns in towns with some history to explore.
Role At PriMedical:
Review Injured Worker Comp cases and make suggestions/recommendations if needed on providing proficient plans of care so that the Injured Workers will be able to recover well in a timely and efficient manner.
Kim Jones Clinical Nurse Reviewer
Experience:
- 26 years as an RN
- 9 years CCM Certified
- Field Case Management-Workers Compensation for 12 years.
- Telephonic Case Management-Workers Compensation for 9 years.
- Intensive Care, Step-down, Med-Surg, Telemetry and Charge Nurse
- Inpatient Case Management, and Marketing
Role with PriMedical:
I am a Clinical Nurse Reviewer for PriMedical and I perform regular audits on open claims with our company. Each audit assesses if pertinent information on the claim is updated in our system and that the claim is moving forward to claim closure, whether it is full duty release, or the IW reaches MMI. The reviewer is also here to assist every department at PriMedical with our extensive knowledge so that the PriMedical customer has a satisfying outcome.
QUALITY ASSURANCE
This department oversees all cases and is on high alert to promptly identify any potential issues. At PriMedical, we can customize your case management program and this team ensures we always exceed your expectations.
Jaz Garcia QA Manager
Background: I am originally from Queens, NY, moved to Miami, FL in 2012. Before working for PriMedical I worked as a Recovery Coach in a facility for women with eating disorders.
What I do at PriMedical: As the Quality Assurance Manager, I oversee the department's day-to-day activity, ensuring timely and effective communication from our case managers. I am also focused on managing the process of continuous improvement and growth within the department. I have been with the company since 2019.
Interesting Facts: I am a sneakerhead and mom to my fur babies, Maverick & Goose.
Nicole Rezac QA Team Lead
Background: Born and raised in Orange County, NY. I have also lived in Florida, but I knew I always wanted to start my family in NY.
What I do at PriMedical: I started with PriMedical in 2017. I am currently the Team Lead for the administrative Quality Assurance department. I am responsible for opening and monitoring all files to ensure proper communication between the assigned case manager and the adjuster and employer.
Interesting Facts:
- I have been married to my husband, Errol, for 5 years and we have a smart, funny, rambunctious son named Noah.
- Previous to working with PriMedical, I worked as a phlebotomist for an Oncology unit for a large practice in Orange County, NY.
- I am a huge true crime fan!
PROCESSING & INTERNAL AUDIT
PriMedical billing is done in real time with no billing quotas. All invoices are reviewed by our Audit Team and emerge with a “PriMedical Seal of Approval”.
This process enables us to pass these hard savings onto our clients.
Eybe Espinoza Processing Team Lead
Background: Born and raised in Miami. I am of Nicaraguan descent.
What I do at PriMedical: I am a lead in the Processing and Billing Department. My role is to provide auditing and administrative support in all phases of the department while monitoring and abiding to custom case billing guidelines. I also train, mentor, and lead present and new members in the Processing Department. I've been with PriMedical since April of 2019.
Interesting Facts:
- I like to enjoy my spare time reading and doing puzzles.
- I love going to the park and staying active with all 8 of my morkie pups.
- I also enjoy watching cooking shows and trying new cuisine.